IT Infrastructure

Many enterprises and SMEs depend on Microsoft technologies like Microsoft Windows, Windows Server and Exchange to manage users and resources, communicate efficiently, and keep their data secure. We provide a complete range of Microsoft services that help organizations streamline the administration of these core IT services.

• Microsoft licensing and key management
• Windows Server Active Directory configuration and administration
• Identity and access management (IAM)
• DNS and DHCP
• Windows Server Update Services
• Microsoft Exchange configuration, administration, migration, and upgrade
• Skype for Business/Microsoft Teams

Our certified IT specialists deploy, administer, virtualize, and troubleshoot your datacenter’s server, storage, and network hardware to guarantee business coherence and resiliency. Our help desk support experts assist your business users with computer hardware, operating systems and applications to resolve issues and improve office efficiency. All our support methods comply with international guidelines and best practices for IT administration.

Datacenter Management

• Compute, storage, and network hardware deployment and administration
• Linux & Windows server installation, configuration, and troubleshooting
• Virtualization using VMware and Microsoft Hyper-V
• Monitoring of all running services

Help Desk Support

• Device driver and application Installation and troubleshooting
• OS and hardware troubleshooting and upgrades
• Antivirus installation, configuration, and administration
• Audio and video conferencing support
• Regularly scheduled Hardware servicing & Software updates

Backup & Restore

• Scheduled backup of business data
• Bare-metal backup of critical servers

We provide communication solutions with zero downtime for voice calling, and video calling as well as instant messaging. Our enterprise solution provides affordable, high-quality IP telephony to businesses that require 24×7 communication. Various organizations use our profoundly versatile and customizable call center solution to manage high-volume inbound and outbound workloads.

Enterprise Communication Solutions

• CID/SIP connectivity over IP
• Audio conference hosting
• Extension-to-extension calling
• Direct inward dialing
• Ring groups
• Toll-free numbers, and helplines

Call Center

• 24×7 inbound, outbound, and blended calling
• Extensive reporting and real-time monitoring
• Interactive voice response (IVR) menu
• Queues, auto-dialers, and customized call distribution

We provide managed network and network installation services. Our CISCO certified engineers guarantee that all gadgets used on your network are safe, performing ideally and connected safely to your business ecosystem. Our specialists provide datacenter solutions and network managed services.

• Datacenters and colocation
• Software-defined networks
• Network design and architecture for digital transformation
• Network monitoring solution
• Network routing and switching
• Mobility and wireless